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Part Time Reservations Partner

Brookstreet Hotel, Kanata, Ontario, Canada Req #113
Wednesday, February 27, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Qualifications:

-      Previous experience in a hotel or related field

-      Understanding of hotel operations

-      Ability to use Microsoft Office

-      Must be able to communicate information to internal and external guests in a clear and professional manner

-      Ability to multi-task in a fast-paced environment

-      Able to demonstrate initiative and work independently

-      Must have availability for evenings and weekends to meet business levels

-      Bilingualism is considered an asset
 

Responsibilities:

-       Respond to reservation inquiries received via telephone, fax, and email

-       Enter and maintain guest profiles and reservations in Visual One

-       Maintain accurate group files and inventories in Visual One

-       Maintain accurate Travel Agencies’ profiles in Visual One, and verify
weekly commissions’ payable

-       Monitor hotel’s online inventory and rates and adjust when necessary

-       Coordinate daily requests with Styling, Guest Services and Spa

-       Communicate and adhere to daily sell rates

-       Other duties and tasks assigned by the Reservations Manager

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, Kanata, Ontario, Canada