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Part Time In-Room Dining Server

Brookstreet Hotel, Kanata, Ontario, Canada Req #114
Thursday, February 28, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

The In-Room Dining Server is responsible for providing high-levels of service to In-Room hotel guest by providing sensational service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials.

 

Job Profile

  • Take food and beverage orders from in room hotel guest
  • Maintain familiarity with the composition of all menu items, including items available in all outlets
  • Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner
  • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements
  • Clean and refill condiment sets for each table
  • Delivery and pick up of guest trays and tables
  • Ensure accuracy of the billing
  • Attend meetings and training courses as required

 

Requirements

  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure and independently
  • Ability to focus attention on details
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners
  • Strong work ethic and positive team attitude
  • Accountability, Communication, Decision Making
  • Planning and Organizing
  • Service Orientation
  • Teamwork
  • Must be available for Friday, Saturday and Sunday, Holidays
  • Requires Smart Serve Certification

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, Kanata, Ontario, Canada