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Part Time Options Jazz Lounge Server Assistant (Busser/Barback)

Brookstreet Hotel, Kanata, Ontario, Canada Req #39
Saturday, March 9, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Great Server Assistants (focused on bar backing) are those who don’t need to be told or asked to get something. They are constantly aware of what’s on hand in the bar and what’s needed and get items before a bartender has time to run out. They are to be a ghost – someone behind the scenes who makes the operation of the bar run more smoothly. A bar back has more interaction with customers as he / she will be on the floor whereas the bartender will not. This allows them to relay key to the bartenders or manager.


  • Excellent communication skills, and efficient decision making skills

  • Ability to work cohesively in a team setting or on an individual basis

  • Ability to focus attention on details, and multi task

  • Must be able to work quickly in a fast paced environment

  • Strong organizational skills and able to prioritize job duties

  • Knowledge of Options menu and wine list

  • Promote the SPICIER culture and must be able to anticipate guest needs

  • Must be available on weekends and 1-2 week days

  • Must be Smart Serve certified

  • Bilinguism is an asset

  • Previous experience in food and beverage is an asset

  • Hospitality & Hotel education is an asset


    Job Profile

  • Cleaning and organizing glasses and stacking them

  • Ensuring the bar does not run out of supplies such as straws, napkins and ice

  • Get to know how to change a keg, the bar backs may be required to switch out the empty for a fresh keg

  • Get to know how to change the soda syrup boxes and when to change the gas/CO2 tank

  • Prepare drink garnishes, such as wedges and twists for lime, lemon and orange, and do proper rotation of products so oldest items get used first to minimize waste

  • Help out when the bartender is busy

  • Jump in mixing drinks and pooring beer when busy, under direction from Bartenders

  • Deliver drinks to guests, or retrieve guest’s food from the kitchen

  • During the night, collect dirty glassware and dishes & bring them to the dishwasher

  • Remove trash from the bar area

  • Before leaving at the end of their shift, bar backs may be responsible for taking out all empties to shipping and receiving


Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, Kanata, Ontario, Canada